Latest News

HKMA, local bank association launch charter to prevent credit card scams

0

share this article!

The industry is directed not to send SMS with embedded hyperlinks.

The Hong Kong Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB) have launched the Anti-Scam Consumer Protection Charter, which aims to raise public awareness about credit card information safety.

The charter, jointly developed by participating card-issuing banks and merchant institutions in Hong Kong, features four key principles.

The industry is directed to not send instant electronic messages with embedded hyperlinks or request personal and credit card information online.

Banks are also asked to raise public awareness of credit card scams through various promotional channels.

Banks will also provide contact information through official channels to allow customers to verify message senders’ identities as well as message authenticity.

ALSO READ: Hong Kong banks reminded they may engage with virtual asset entities: central bank

Finally, the lenders are also directed to provide frontline staff with enhanced training to handle customer enquiries.

“The Anti-Scam Consumer Protection Charter, jointly introduced by the HKAB and HKMA, demonstrates the industry’s commitment to help consumers easily identify fraudulent messages and combat credit card scams,” said Sun Yu, chairman of the HKAB, adding that the HKAB will closely monitor the latest trends and methods used in credit card scams while conducting public education campaigns to boost customer confidence in credit card payments.

“With all the measures introduced, customers can enjoy the convenience of spending with credit cards,” Yu said.

Follow the link for more news on

Join Hong Kong Business community

Since you’re here…

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Read More

share this article!

3 Millionaire-Maker Next-Gen Telecom Stocks to Buy and Hold Forever

Previous article

Electric Vehicles Battery Issues Continue

Next article

You may also like

Comments

Leave a reply

Your email address will not be published. Required fields are marked *

More in Latest News